Privacy Policy

Qargo Coffee, Inc. ("Qargo Coffee") is based in the U.S., and its collection and use of Personal Information is processed subject to U.S. Data Protection laws. Personal Information is information that identifies you or reasonably can be linked to information that identifies you.

Qargo Coffee does not store data collected through this website in any location outside of the United States. If you are visiting from the EU or other regions with laws governing data collection that may differ from U.S. law, by providing your Personal Information you acknowledge that such collection may occur.

Information We Collect

• Personal identifiers such as name, address, phone number, email, and account credentials.
• Demographic information such as date of birth, gender, and household details where provided.
• Financial information such as payment card and billing details.
• Internet and device information such as IP address, browser type, and browsing activity.
• Commercial information such as order history and purchasing tendencies.
• Geo-location information when you enable location services on our app.
• Audio/video information such as CCTV recordings in our stores.

How We Use Your Information

• Create and manage your account and process payments.
• Provide products, services, and loyalty rewards.
• Respond to your requests, questions, and feedback.
• Send marketing communications, where permitted.
• Operate, evaluate, and improve our business.
• Protect against fraud and comply with legal obligations.

How We Disclose Your Information

We disclose Personal Information to service providers performing functions on our behalf — order fulfillment, payment processing, analytics, and marketing — and to governmental authorities where required by law.

Your Choices and Rights

You may request access to, correction of, or deletion of your Personal Information by emailing info@qargocoffee.com. To opt out of marketing emails, use the unsubscribe link in any message. Residents of California, Colorado, Connecticut, Virginia, and other states with privacy laws may have additional rights including the right to opt out of sale or sharing of personal data, and the right to non-discrimination.

Data Collection and Use for Franchise Inquiries with Qargo Coffee

By submitting your personal information through the franchise inquiry form on this website, you expressly acknowledge and agree to the following:

• You are voluntarily providing your personal information, including but not limited to your name, contact details, location, and relevant business information, for the purpose of receiving general information about business opportunities specifically related to franchising with Qargo Coffee. This data will be collected and stored in accordance with this data processing policy.
• The submission of your information does not constitute an offer to sell a franchise. Any formal offer, as well as the corresponding legal steps, will be conducted strictly in compliance with applicable federal and state franchise laws, including the Federal Trade Commission's Franchise Rule (FTC), and only through the delivery of a Franchise Disclosure Document (FDD) in the states where we are actively registered. The frequency of communications will follow our current commercial policy, although it may vary at the company's discretion.
• Your information may be used to contact you by email, phone, or other means to provide you with preliminary information regarding potential franchise opportunities. This includes, but is not limited to, updates, reminders, follow-ups, or general status of the process. Message and data rates may apply depending on your cellular service provider.
• Your data will be securely stored and will not be shared with third parties, except as necessary to evaluate your inquiry or as required by law. You may also request the removal of your personal data from our systems by emailing info@qargocoffee.com or replying to the number from which you were contacted.
• If you are a resident of a U.S. state with specific privacy laws (such as California, Colorado, Connecticut, Virginia, or others), you may have additional rights regarding access to, deletion of, or control over your personal data. Please refer to the relevant section of this Privacy Policy for more information.

Your information may be used to contact you by email, phone, text message (SMS), or other means to provide you with preliminary information regarding potential franchise opportunities. This includes, but is not limited to, updates, reminders, follow-ups, or general status of the process. Message and data rates may apply depending on your cellular service provider. You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP. Opting out of text messages will not affect communications required to complete your inquiry or comply with legal obligations.

Children's Privacy

We do not knowingly collect Personal Information from children under 13. Our sites are not intended for children under 13, and we will delete such information promptly upon discovery.

Changes & Contact

We may modify this Notice at any time. For questions or concerns, contact our Privacy Team at info@qargocoffee.com or Qargo Coffee, Inc., 701 Brickell Ave Suite 1550, Miami, FL 33131.