Our Team

Meet the heart of Qargo Coffee—a family of passionate experts across diverse fields, united in setting a new standard for coffee. Together, we’re redefining the coffee experience and pushing customer satisfaction to new heights, ensuring every cup reflects our unwavering commitment to quality and support.

Chief Executive Officer

Mark Bastorous

CEO

Chief Executive Officer leading Qargo Coffee's global strategy, culture, and business growth.

CEO

The Collective

Meet the team

34 members · 9 disciplines

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President and co-founder driving Qargo's global expansion strategy and brand positioning.

Founders

Bernadette Bastorous

President & Co-founder

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Sam Shenouda

Chairman & Founder

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Oversees legal affairs and ensures regulatory compliance across all business operations and franchise agreements.

Leadership

Cesar Andrade

Legal & Compliance Officer

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Santiago Guerrero

Operations Director

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Sara Muñoz

Design and Architecture Director

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Eduardo Murcia

Marketing and Creative Director

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Felipe Romero

Construction Manager

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Icy Lee

Production Director - Southeast Asia

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Leads the sales team with a strategic approach to franchise growth and revenue generation.

Sales

Santiago Guerrero

Operations Director

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Shelly Young

Franchise Sales Representative

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Juan Pablo Paniagua

Franchise Sales Representative

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Valentina Patarroyo

Paid Media Analyst

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Leads the sales team with a strategic approach to franchise growth and revenue generation.

Tech

Santiago Guerrero

Operations Director

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Juan Diego Fajardo

Full Stack & App Developer

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Leads the sales team with a strategic approach to franchise growth and revenue generation.

Operations & Training

Santiago Guerrero

Operations Director

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Julia Hawkins

Master Barista

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Isabel Gomez

General Services Assistant

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Luis Posada

Purchase Coordinator

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Juliana Ramirez

Purchase Analyst

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Giorgio Milos

Master Barista/Training Manager

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Ana María Rojas

Operations Coordinator

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Cristian Cortés

Training Manager

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Manuelita Montes

Chef Developer

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Directs design and architecture strategy, ensuring every Qargo space reflects the brand's premium identity.

Architecture

Sara Muñoz

Design and Architecture Director

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Felipe Romero

Construction Manager

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Carlos Villate

Technical Architect

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Esteban Marín

Architectural and Interior Design Manager

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Manuela Chaves

Architect and Renderist Designer

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Juan Sebastián Cortés

3D Visualization Leader

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Daniela Cerón

Renderist Analyst

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Directs Qargo's marketing and creative strategy, aligning brand storytelling with business objectives.

Marketing

Eduardo Murcia

Marketing and Creative Director

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María Alejandra Villafradez

Copywriter / Email Marketing Specialist

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Valentina Patarroyo

Paid Media Analyst

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Juan Camilo Ruíz

Senior Art Illustrator

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Leonard Urrego

Graphic Designer

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Raifel Salazar

Motion Graphic Designer 3D

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Cristhian Sacristan

Motion Graphic Designer 2D

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Fabian Pulido

Photographer

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Coordinates commercial property searches and negotiations to secure prime locations for new Qargo stores.

Real Estate

Laura Ordoñez

Commercial Real Estate Coordinator

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Directs production operations across Southeast Asia, ensuring quality and efficiency at regional scale.

Production

Icy Lee

Production Director - Southeast Asia

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Evonne Zhong

Production Analyst - Southeast Asia

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Ben Tan

Production Analyst - Southeast Asia